What Homeowners Need to Know
What Homeowners Need to Know
Get a Quote
A leaking water service line can lead to skyrocketing water bills, foundation damage, and even basement flooding. Since homeowners in Calgary are responsible for the water line from their house to the City’s service valve, detecting and fixing leaks quickly is crucial.
In this guide, we’ll cover:
-
-
- How to spot a water service line leak
- Who’s responsible for repairs (you or The City?)
- 3 common repair methods
- What to do if you suspect a leak
-
Signs You Need a Water Service Line Repair
The City of Calgary advises homeowners to watch for these key warning signs:
-
-
- Hissing or running water sounds (when no taps are on)
- Unexplained wet spots or pooling water in your yard
- Sudden drop in water pressure
- Unusually high water bills
- Meter keeps running when all water is turned off
-
Why act fast?
-
-
- The City may issue a remedial order if repairs aren’t done within 15 days.
- Prolonged leaks can erode soil, damage foundations, and flood basements.
-
Who Is Responsible for Water Service Line Repairs?
Homeowner’s Responsibility
-
-
-
The pipe from your house to the City’s service valve (usually near the property line).
-
All repair costs (unless covered by special insurance).
-
-
The City’s Responsibility
-
-
- The pipe from the water main to the service valve.
- If the leak is on their side, contact 311 for a free fix.
-
Pro Tip:
To check if the leak is on your side:
-
-
- Shut off your home’s main water valve.
- Check the meter—if it’s still running, the leak is likely before the valve (City’s side).
-
3 Ways to Repair a Water Service Line Leak
The City of Calgary recommends these common repair methods:
1. Trenchless Service Pull (Best for Full Replacements)
-
-
- How it works: A new pipe is pulled through the old one, minimizing digging.
- Pros: Faster, less landscaping damage.
- Cost: $$$ (Higher upfront but saves on restoration).
-
2. Excavation (For Deep or Complex Leaks)
-
-
- How it works: A trench is dug to access and replace the pipe.
- Pros: Most thorough fix.
- Cost: $$ (Varies by depth and location).
-
3. Spot Repair (For Small, Isolated Leaks)
-
-
- How it works: Only the damaged section is fixed using a hydroxide procedure.
- Pros: Least invasive, budget-friendly.
- Cost: $ (Best for minor leaks).
-
Note: Most home insurance policies don’t cover these repairs—check with your provider.
What to Do If You Suspect a Leak
-
-
- Inspect your property for soggy patches or hissing sounds.
- Call 311 if you think the leak is on The City’s side.
- Contact a licensed contractor (like Wiehler Mechanical) for private-side leaks.
- Act fast—The City may shut off your water if the leak risks public safety.
-
FAQs About Water Service Line Repairs
How much does a water service line repair cost in Calgary?
Costs range from
5,000+, depending on repair type, pipe depth, and yard conditions. Always get multiple quotes.
Will The City help pay for repairs?
No—homeowners are fully responsible for repairs on their property.
Can I delay repairs?
No. The City requires fixes within 15 days or may issue fines or shut off your water.
How long do repairs take?
-
- Spot repair: 1 day
- Full replacement: 2–3 days
Need a Reliable Water Service Line Repair in Calgary?
At Wiehler Mechanical, we specialize in fast, compliant, and affordable water line repairs.
-
- Call Now: 403-300-0813
- Get a Free Estimate
- More info
Don’t wait—small leaks become big problems!
Northwest Calgary
Southwest Calgary
Northeast Calgary
Southeast Calgary
And surrounding areas
More Services
Heating
Hot Water Heaters
Plumbing
Air Conditioners / Air Quality
Contact Us
Are you dealing with a plumbing issue in your Calgary home? Contact Wiehler Mechanical today for fast, professional service! Whether it’s a hot water tank replacement, drain cleaning, or routine maintenance, we’re here to help. Call us now or visit our website to schedule an appointment!
Call us today
at 403-300-0813 or request service online to get fast help for your home’s plumbing and HVAC needs!